Patient & Family Journey Support · Dubai & Abu Dhabi · Mon–Fri 9–6, Sat 10–2
AAHC — AA Health Central
Free initial conversation Family overseas?

The journeydoesn’t endat discharge.

The weeks after hospital are often when patients and families feel most alone. We help organise what comes next, so recovery stays the focus.

Book an introductory call
A carer and an older man arriving home with groceries

Home from hospital, but what now?

Recovery often involves new providers, equipment, therapy and follow-up, all arriving at once.

  • I just got out of hospital and no one is assisting me with my care.
  • I need help organising rehabilitation and follow-up.
  • I don’t know what to do next.

What’s included

Continuity, from hospital to home.

We coordinate the non-clinical side of recovery so the plan your doctors set out actually comes together.

  • Discharge planning support and follow-up coordination
  • Coordination of rehabilitation and home-based services
  • Sourcing of homecare providers and support services
  • Continuity of care after hospitalisation
  • Regular check-ins to identify ongoing support needs
  • Connection to relevant community resources

How it works

A clear process, from the first call.

The full journey

Free Initial Conversation

Understand what’s happening and whether AAHC may be able to help.

Detailed Journey Assessment

Review the relevant information, priorities, timeframe, services involved and any need for in-person support.

Service Recommendation & Scope

Recommend the service level and set out what’s included, the level of involvement and the fee.

Onboarding & Support Begins

Complete the agreement and forms, set up communication, then begin the agreed support.

Questions

Recovery support, answered.

All FAQs
When should I contact you: before or after discharge?

Either. Earlier is helpful because follow-up can be planned in advance, but many clients contact us after they are already home.

Do you provide physiotherapy or nursing?

No. We’re non-clinical. We help source and coordinate rehabilitation, therapy and homecare providers.

How long does recovery support last?

It depends on the journey. Some support is a defined project of 1–4 months. Longer recovery may move to ongoing monthly support.

Can you help with insurance approvals for rehab?

We can help coordinate the administrative side of insurance requests. We can’t guarantee coverage decisions, which rest with your insurer.

Other ways we help

Alison Aranha

Founder-led support

Alison Aranha

Alison Aranha founded the Patient & Family Journey Support service after 15 years in healthcare operations across the UAE, USA and Europe. She created it to give patients and families independent, non-clinical help navigating complex care, recovery and rehabilitation, bringing appointments, providers and follow-up into a clearer, more connected journey.

Meet our Founder

Book a free introductory call

You don’t need to have everything figured out before you contact us.

Start with a free 15–30 minute initial conversation. We’ll listen to what’s happening, explain how we may be able to support you and answer your questions.