Caring for someone you love is demanding, especially when you’re balancing work, family or living in another country. We become the trusted point of contact your family can rely on.
Book an introductory call
Most of our enquiries come from family members: adult children, spouses and relatives trying to do the right thing.
What’s included
We work with a designated family contact, with the patient’s authorisation, so everyone stays informed without adding confusion.
How it works
Understand what’s happening and whether AAHC may be able to help.
Review the relevant information, priorities, timeframe, services involved and any need for in-person support.
Recommend the service level and set out what’s included, the level of involvement and the fee.
Complete the agreement and forms, set up communication, then begin the agreed support.
Journeys we support
Family overseasA trusted local contact for appointments, records and agreed updates, wherever you are.
RecoveryRehabilitation, home support and follow-up coordinated after a hospital stay.
Complex careSeveral specialists, conditions or a complex surgery, brought together in one clear support plan.
Yes. Families often engage the service on behalf of the patient. Family communication follows the patient’s authorisation and an agreed family contact.
We agree an update rhythm and channel at the start, and provide regular updates as appropriate to your package.
No. We’re non-clinical, but we can help source homecare providers and other support services, and coordinate them.
Yes, in-person attendance can be included in your package, subject to scope and location.
Other ways we help
Founder-led support
Alison Aranha founded the Patient & Family Journey Support service after 15 years in healthcare operations across the UAE, USA and Europe. She created it to give patients and families independent, non-clinical help navigating complex care, recovery and rehabilitation, bringing appointments, providers and follow-up into a clearer, more connected journey.
Book a free introductory call
Start with a free 15–30 minute initial conversation. We’ll listen to what’s happening, explain how we may be able to support you and answer your questions.
