Patient & Family Journey Support · Dubai & Abu Dhabi · Mon–Fri 9–6, Sat 10–2
AAHC — AA Health Central
Free initial conversation Family overseas?

Coming to the UAEfor treatment.

“I would like to receive medical treatment in the UAE and need options.”

We help patients travelling to the UAE for treatment explore provider options, organise records and appointments, and coordinate agreed support during their stay.

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Two people holding hands

What families tell us

Arranging treatment from abroad raises a lot of questions.

It can be difficult to know what to organise before you travel and where to get help once you arrive.

  • How do I choose a hospital or specialist from abroad?
  • Can someone help coordinate my appointments while I’m in the UAE?
  • What needs to be organised before I return home?

How AAHC helps

Before, during & after treatment.

We help you explore care options and coordinate the practical details of your treatment journey in the UAE.

The situation may involve

  • Seeking treatment or specialist care in the UAE
  • Comparing providers or facilities from abroad
  • Understanding insurance coverage and treatment-related requirements
  • Coordinating records and appointments for planned treatment
  • Planning follow-up and recovery support during the stay

How we help

  • Help explore provider and facility options that fit the patient’s situation
  • Help organise insurance-related queries and administration
  • Coordinate records, consultations and appointments
  • Coordinate agreed support during the patient’s time in the UAE
  • Help coordinate discharge follow-up and recovery services
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Illustrative scenario

Travelling to Dubai for planned spinal surgery.

An international patient is travelling to Dubai for spinal surgery and needs help coordinating the practical details around treatment.

Before arrival

Explore provider options, organise medical records and consultations, and help with insurance-related administration.

During treatment

Provide agreed non-clinical support during hospital admission and help keep appointments and communication organised.

Before leaving the UAE

Help organise discharge information and coordinate agreed follow-up arrangements with the patient and their family.

This is an anonymised, illustrative scenario, not a real client story. Every journey is different.

Questions

Questions about international patient support.

All FAQs
Are you a medical tourism company?

No. AA Health Central provides non-clinical healthcare navigation and care coordination for patients travelling to the UAE for treatment. We can help explore provider options and coordinate support around appointments and treatment, but we don’t make clinical decisions or arrange travel.

Can you help before I arrive?

Yes. We can help you explore provider options, organise records, coordinate consultations and appointments, and assist with insurance-related administration within the agreed scope.

Can you help with health insurance?

We can help organise insurance-related queries and administration. Your insurer determines coverage and approvals, so we can’t guarantee that a treatment or service will be covered.

Will you arrange my visa, flights or accommodation?

No. Visa, flight and accommodation arrangements are outside our service and remain the responsibility of the patient or family.

Other journeys we support

Every healthcare journey is different.

Alison Aranha

Founder-led support

Alison Aranha

Alison Aranha founded the Patient & Family Journey Support service after 15 years in healthcare operations across the UAE, USA and Europe. She created it to give patients and families independent, non-clinical help navigating complex care, recovery and rehabilitation, bringing appointments, providers and follow-up into a clearer, more connected journey.

Meet our Founder

Book a free introductory call

You don’t need to have everything figured out before you contact us.

Start with a free 15–30 minute initial conversation. We’ll listen to what’s happening, explain how we may be able to support you and answer your questions.