When care involves several doctors, clinics and services, it’s easy for things to slip through the gaps. We keep everything connected, organised and moving.
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Coordination is often the hidden workload of a healthcare journey, and it usually falls on the patient or their family.
What’s included
We take on the organisational load, so you can focus on health, recovery and each other.
How it works
Understand what’s happening and whether AAHC may be able to help.
Review the relevant information, priorities, timeframe, services involved and any need for in-person support.
Recommend the service level and set out what’s included, the level of involvement and the fee.
Complete the agreement and forms, set up communication, then begin the agreed support.
Journeys we support
Complex careSeveral specialists, conditions or a complex surgery, brought together in one clear support plan.
RecoveryRehabilitation, home support and follow-up coordinated after a hospital stay.
Family overseasA trusted local contact for appointments, records and agreed updates, wherever you are.
Where appropriate and with your authorisation, we help share information between providers, patients and families. We don’t make clinical decisions or give clinical advice.
We can help with prescription coordination, such as keeping track of refills and appointments. Questions about medication itself should always go to your doctor or pharmacist.
Every package includes a defined communication channel and check-ins appropriate to the level of support. We reply within 48 business hours.
Both are possible. Some coordination is tied to a specific event, such as surgery. Other clients need ongoing monthly support.
Other ways we help
Founder-led support
Alison Aranha founded the Patient & Family Journey Support service after 15 years in healthcare operations across the UAE, USA and Europe. She created it to give patients and families independent, non-clinical help navigating complex care, recovery and rehabilitation, bringing appointments, providers and follow-up into a clearer, more connected journey.
Book a free introductory call
Start with a free 15–30 minute initial conversation. We’ll listen to what’s happening, explain how we may be able to support you and answer your questions.
