Patient & Family Journey Support · Dubai & Abu Dhabi · Mon–Fri 9–6, Sat 10–2
AAHC — AA Health Central
Free initial conversation Family overseas?

Healthcarenavigation, madeclear.

We help you understand available healthcare pathways, explore provider and service options, and coordinate related healthcare administration.

Book an introductory call
A caregiver sitting beside an older man, talking calmly

Not sure where to start?

Whether you’re looking for a particular treatment or trying to work out where to begin, we can help you explore your options.

  • I’m looking for a specific type of treatment and don’t know where to start.
  • I would like to receive medical treatment in the UAE and need options.
  • How do I access the care I need?

What’s included

Options, pathways and clear next steps.

Whether you’re looking for a particular treatment or trying to work out where to begin, we can help you explore your options.

  • Understand available healthcare pathways
  • Explore & source provider, specialist and support-service options
  • Get support when seeking a specific treatment or specialty
  • Coordinate a second opinion
  • Coordinate healthcare-related administrative requirements

How it works

A clear process, from the first call.

The full journey

Free Initial Conversation

Understand what’s happening and whether AAHC may be able to help.

Detailed Journey Assessment

Review the relevant information, priorities, timeframe, services involved and any need for in-person support.

Service Recommendation & Scope

Recommend the service level and set out what’s included, the level of involvement and the fee.

Onboarding & Support Begins

Complete the agreement and forms, set up communication, then begin the agreed support.

Questions

Healthcare navigation, answered.

All FAQs
Will you tell me which doctor or treatment is best?

We don’t choose a doctor or recommend any treatments. We can help you explore provider options and understand available pathways, so you can discuss them with your healthcare team.

Do providers pay you for referrals?

No. AAHC doesn’t accept referral fees, commissions or incentives. Options are presented based on your needs, circumstances and preferences.

Can you help me arrange a second opinion?

Yes. We can help you explore options for a second opinion, organise relevant records and coordinate appointments. The clinical opinion is provided by the specialist.

Is navigation a one-off service?

It can be. Some requests are specific, one-off needs; others require support over a longer period. The scope and timeframe depend on your situation.

Other ways we help

Alison Aranha

Founder-led support

Alison Aranha

Alison Aranha founded the Patient & Family Journey Support service after 15 years in healthcare operations across the UAE, USA and Europe. She created it to give patients and families independent, non-clinical help navigating complex care, recovery and rehabilitation, bringing appointments, providers and follow-up into a clearer, more connected journey.

Meet our Founder

Book a free introductory call

You don’t need to have everything figured out before you contact us.

Start with a free 15–30 minute initial conversation. We’ll listen to what’s happening, explain how we may be able to support you and answer your questions.