Complex care,coordinated.

“I can’t keep track of all these doctors.”

Multiple specialists, several conditions or a complex surgery can leave you managing appointments, medical records, insurance matters and follow-up on your own. We help bring it all together with a clear support plan and a single point of contact.

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A family sitting together at a kitchen table

What families tell us

Keeping track of complex care can be difficult.

Several doctors, appointments and follow-ups can be difficult to keep track of.

There are too many appointments.
Nobody is coordinating anything.
I’m worried something important will be missed.

How AAHC helps

One plan. One point of contact.

Complex care can involve multiple providers, appointments and follow-ups. We help bring these together in a clear support plan, with one point of contact for you and your family.

The situation may involve

Care involving several providers or specialists
Multiple conditions or complex surgery
Ongoing appointments, investigations and follow-ups

How we help

Coordinate appointments and follow-up across providers
Organise medical records and healthcare information
Assist with healthcare-related administration, including insurance queries
Keep your designated family contact updated, as agreed
Provide in-person support at appointments, admissions or planned procedures, as agreed

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Illustrative scenario

A planned hip replacement, supported at each stage.

A hip replacement can involve several appointments and practical arrangements before surgery, during admission and after discharge. AA Health Central can help coordinate these around the care provided by the patient’s healthcare team.

Before surgery

Coordinate specialist appointments and investigations, assist with insurance-related administration, and organise healthcare records.

During surgery

Provide practical support with hospital admission and agreed updates for the authorised family contact.

After surgery

Coordinate follow-up and rehabilitation appointments, help arrange home support if needed, and check in on agreed next steps.

This is an anonymised, illustrative scenario, not a real client story. Every journey is different.

Services involved

The support behind this journey.

Support for each journey is shaped around your situation after an initial assessment. It may include:

Questions

Questions about complex care support.

All FAQs

What counts as a “complex” journey?

Care may feel complex when it involves several providers, multiple conditions, surgery or a complex treatment pathway, or coordination among family members. If you’re unsure, we can talk through your situation together.

Do I need an assessment first?

We start with a conversation about what’s happening and what support you may need. If a more detailed assessment would help, we’ll explain the next steps and recommend a support plan based on your situation.

Can you help with ongoing chronic conditions?

Yes. We can provide ongoing, non-clinical support with appointments, records and follow-up across providers. Your healthcare team remains responsible for medical advice and treatment decisions.

Other journeys we support

Every healthcare journey is different.

Family overseas

Supporting a Parent from Overseas

A trusted local contact for appointments, records and agreed updates, wherever you are.

Recovery

Recovery & Rehabilitation

Rehabilitation, home support and follow-up coordinated after a hospital stay.

New to the UAE

New to Healthcare in the UAE

Understanding the system and insurance, exploring providers and arranging first appointments.

International

International Patients

Exploring provider options and coordinating agreed support before, during and after treatment.

Founder-led support

Alison Aranha

Alison Aranha founded the Patient & Family Journey Support service after 15 years in healthcare operations across the UAE, USA and Europe. She created it to give patients and families independent, non-clinical help navigating complex care, recovery and rehabilitation, bringing appointments, providers and follow-up into a clearer, more connected journey.

Meet our Founder

Book a free introductory call

You don’t need to have everything figured out before you contact us.

Start with a free 15–30 minute initial conversation. We’ll listen to what’s happening, explain how we may be able to support you and answer your questions.

Book a free introductory call Call +971 56 914 0690