Patient & Family Journey Support · Dubai & Abu Dhabi · Mon–Fri 9–6, Sat 10–2
AAHC — AA Health Central
Free initial conversation Family overseas?

Patient & Family Journey Support · UAE

We help patients and families navigate complex care, recovery and rehabilitation journeys.

AA Health Central provides independent, non-clinical healthcare navigation and care coordination for individuals and families in the UAE.

  • Independent
  • Non-clinical
  • No referral commissions

Founder introduction to AA Health Central

Independent

No referral fees or commissions, ever.

Non-clinical

Working alongside your doctors, never in place of them.

Dubai & Abu Dhabi

With remote support for families overseas.

Clear communication

Replies within 48 business hours.

Our approach

From uncertainty toward clarity to clearly structured support.

AA Health Central provides independent, non-clinical healthcare navigation, care coordination and patient & family journey support in the UAE, from defined one-off needs to complex, ongoing care.

01UncertaintyFeeling overwhelmed
02GuidanceClear priorities and options
03PlanningA support plan shaped around the patient’s needs
04CoordinationThe journey connected across providers
05ContinuityFollow-up support through recovery and transitions

When you may need support

You may be looking for support if…

You don’t need to know exactly what support you need. Tell us what’s happening, and we’ll help you work out the next steps.

All patient journeys

Our promise

Healthcare, handled together.

Non-clinical navigation · Human support

How it works

Four simple steps

More about how it works

Free Initial Conversation

Understand what’s happening and whether AAHC may be able to help.

Detailed Journey Assessment

Review the relevant information, priorities, timeframe, services involved and any need for in-person support.

Service Recommendation & Scope

Recommend the service level and set out what’s included, the level of involvement and the fee.

Onboarding & Support Begins

Complete the agreement and forms, set up communication, then begin the agreed support.

Packages

Three levels of support

Compare packages
Package 01

Gateway Working name

For a defined, one-off need

Typical length
2–6 weeks
In-person
Up to 1 visit
Fee basis
Single fixed fee
  • Finding a specialist
  • Second-opinion coordination
  • New-to-UAE healthcare navigation
  • Defined scope and deliverables
Ask about this package
Package 02

Core Working name

For a specific healthcare event

Typical length
1–4 months
In-person
1–4 attendances
Fee basis
Fixed fee
  • Surgery preparation & surgical day support
  • Hospital discharge support
  • Rehabilitation setup
  • Pregnancy journey support
  • Family updates, as agreed
Ask about this package
Package 03

Elite Working name

For ongoing, long-term coordination

Typical length
Ongoing, monthly
In-person
3–5 attendances a month
Fee basis
Monthly retainer
  • Multiple providers
  • Chronic-condition coordination
  • Elderly care coordination
  • Long-term recovery support
  • Ongoing family communication
Ask about this package
Additional in-person supportExtra appointment or hospital attendance, family meetings, or travel outside standard coverage, charged per visit or per day.Ask us

Fees are confirmed in writing after assessment, based on your situation. Simple, one-off requests may not need an assessment.

Portrait of Alison Aranha, founder of AA Health Central

Meet our Founder

Alison Aranha

“Good coordination brings structure to a complex healthcare journey. Its real value is helping patients and families feel informed, supported and able to focus on what matters most.”

Alison founded the Patient & Family Journey Support service after 15 years in healthcare operations and administration across the UAE, USA and Europe.

  • 15 yrsHealthcare operations
  • MHAMagna Cum Laude
  • PMPTrained
  • UAE · USA · EuropeExperience
Meet our Founder

FAQs

Common questions

See all FAQs
Is AA Health Central a clinic or medical provider?

No. AAHC is an independent, non-clinical service. We don’t diagnose, prescribe or give treatment advice. We help you navigate, organise and coordinate care with your own doctors and healthcare providers.

Who usually contacts you: patients or families?

Both. Many enquiries come from family members: adult children supporting a parent, spouses, or relatives living overseas. We can work with a designated family contact, with the patient’s authorisation.

What happens in the first conversation?

It is a free call of 15–30 minutes. We listen to your situation and needs, and confirm whether AAHC is the right fit. We don’t review records or make recommendations at this stage.

Do I need an assessment before support begins?

For surgery, recovery, ongoing or complex journeys, a paid Assessment & Planning stage comes first. It includes record review, a needs assessment and a written support plan. Simple, one-off requests are reviewed case by case and may not need one.

Instagram

Follow our journey

Practical guidance and updates from AA Health Central.

Live Instagram feed: connects once the account access is set up.

Book a free introductory call

You don’t need to have everything figured out before you contact us.

Start with a free 15–30 minute initial conversation. We’ll listen to what’s happening, explain how we may be able to support you and answer your questions.